We are pleased to announce, John Pease Motorcycles have just received our latest Yamaha Customer Satisfaction Index (CSI) results which cover the period April 2006 to March 2007.
The results are fantastic!! For the very first time John Pease Motorcycles have scored a maximum 100% for the following question:
Courtesy and Friendliness ( the national average score was 79.5%)
This is the first time ever that a Yamaha dealership has taken a maximum score.
The recent changes we have made to the dealership in terms of staff and working processes, together with other key objectives, has transformed John Pease Motorcycles in recent months, so today, we can proudly boast that we are now one of the top five Yamaha Dealerships in the country for customer service.
As always, we thank all of our customers for their support and co-operation in all CSI activities.
Come and put us to the test!!
